Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge . It refers to a multi-disciplined approach to achieving organizational objectives by making the best use of knowledge.
Knowledge Management Framework? KM framework is a representation of the inter-dependent KM processes that are influenced by critical success factors as enablers of high synchronicity, thus ensuring successful KM implementation and the achievement of the targeted objectives of the KM initiative.
Knowledge Management System?
Knowledge management systems refer to any kind of IT system that stores and retrieves knowledge, improves collaboration, locates knowledge sources, mines repositories for hidden knowledge, captures and uses knowledge, or in some other way enhances the KM process.
Knowledge Management Evolution
Information Management (~1995 onwards) - Leveraging explicit knowledge (Internet)
• Capturing documents
• Best practice repositories
• Lesson learned databases
Enhancing individual learning for increased employee capability
Support horizontal knowledge sharing for productivity improvement
Idea Management (~2008 onwards) - Leveraging Analytic Knowledge (Web 2.0)
• Using collective knowledge to:
- address complex issues
- create new knowledge
- grow innovation
• Enablers: Cognitive diversity, transparency and convening
• Processes: Joint sensemaking and crowdsourcing.
Opening vertical knowledge exchange for organizational learning.
Critical Success Factors in KM: People
Critical Success Factors in KM: Structure
Critical Success Factors in KM: Ontology
To start with Knowledge Management 4 (Audit, Transfer, Integration and Dissemination) processes are recommended:
High Level KM Framework
Need Knowledge Management Tools
Examples of the process
Conclusion
• KMF govern the development of knowledge management system.
• There are many implementations and available tools of KMS that have different functions and features.
• The simplest form or the core of KMS is the development and manipulation of databases.
• Advancement in KMS is intelligent KMS which has the ability to analyze and ‘think’ by extracting knowledge from existing data (making sense of data).
Dibina oleh Pengendali@2006 pada 13 November 2014 dan dikemaskini pada
Today, there have been 1 visitors (1 hits) on this page!
