Issues on Knowledge Management

§Awareness

•Technology Updated

•Change Management

•Governance

§Conducive Environment

•Info and infra

§Incentive and Reward

•Structure – to enforce, monitor and promote

§Community Support

•Establish CoP & KMO

§KM Tools

•create, transfer, collaborate, organise knowledge

Knowledge Management Model

Knowledge Management Framework

Knowledge Management Readiness

Knowledge Management Strategy

Knowledge Management Action Plan