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Definition of Knowledge
How Knowledge is Derived
 

 

Bengkel Knowledge Management Bil 1/2013

Bilik Siber 2 dan Makmal ISAC

IMATEC, INTAN Bukit Kiara, Kuala Lumpur

19 Mac hingga 22 Mac 2013

 

Masa

Tarikh

8.30 – 10.30

10.30

-

11.00

11.00-1.00

1.00

-

2.30

2.30-4.30

19 Mac

Pendaftaran

8.00-9.00

 

Program Orientasi dan

Taklimat Kursus

09.00-10.30

 

Ice Breaking

(Origami Bird)

 

 

 

 

M

I

N

U

M

 

P

A

G

I

 

Memahami

Pengurusan Pengetahuan

 

(Understanding

Knowledge Management)

(Zakaria Deraman)

 

 

M

A

K

A

N

 

T

E

N

G

A

H

A

R

I

 

Pengenalan Kepada

Virtual CoP

- Communities of Practice

 

(Adi Azhan Mohd Ali)

20

Mac

Lawatan Ke

Petronas Leadership Center

Lawatan Ke

 Petronas Leadership Center

 Exploring Tools and Methods

for Knowledge Sharing

21

Mac

Effective Meeting and Workshop

Effective Meeting and Workshop

Group Presentation

22

Mac

Identifying Our KM Needs –

Next Step

Recollection To

 Generate Lessons Learned

Group Presentation

Workshop Close

 

 

 

 

  Objektif Kursus

 

1. Memberi pendedahan mengenai pengetahuan asas Pengurusan Pengetahuan

2. Meningkatkan pengetahuan peserta berkenaan pelaksanaan dan praktis Pengurusan Pengetahuan di agensi

3. Memberi pendedahan kepada Sistem Pengetahuan dan isu-isu berkaitan

 

 

“The illiterates of the 21st century will not be those who cannot read and write but 
those who cannot learn, unlearn, and relearn”- Alvin Toffler ... 

  

Day 1 19 Mac 2013 - Zakaria Deraman PPK IMATEC

  Activity on Origami - Bird ....

  a) in real working world, one who is not guided well enough tend not to finished his work due to the poor handling of

      instructions by Head of Department

b) in the office normally, one who know much more better will have to keep their skill and knowledge to themselves   as

     others will claim for themselves for work that they did not do

c) knowledge is power, one who is learned tend to be much more better than the others

 

                                                                                                                                                                           

             

How Knowledge is Derived?

 

Data

•facts, numbers, images, sounds or individual entities without context

•simple observations of the world

 

Information

•comprises the basic facts with context and perspective

•relevance, purpose

•Information= data + interpretation

 

Knowledge

 

•the information which provides guidance for action or decision.

•valuable information from the human mind, includes reflection, synthesis, context

•Knowledge= information + use

 

 





 

  Relations between data, information, knowledge and wisdom. Source: Adapted from Liebowitz, (2003)

  Importance of Knowledge

 To sustain continuity

To compete effectively on individual skills, competencies, thoughts, innovations and ideas

 

Problems relating to knowledge

 

Exist in minds of individuals

Not comfortable in organization

Substandard performance

Inability to find knowledge resource

Inefficiencies that result from intellectual work

Extremely expensive reality

 

Information becomes knowledge

 

When Conversation

When Consequences

When Connections

When Comparison

 

Dalam kehidupan hendaklah mesti menulis buku, sebagai panduan dan pedoman ......

 

Types of  Knowledge

 

Tacit Knowledge

 

 

 

 

 

 

 

 

 

 

 

Explicit Knowledge

 

 

 

 

 

The Nature of Knowledge

 

Explicit Knowledge – easier to replicate, contributes to efficiency, easier to document and share (10%)

Tacit Knowledge – leads to competency, harder to transfer, hard to articulate, skills and experience (90%)

 

 

  

 

Tacit

Tacit

 

Tacit

(You don't know)

Socialization

-    brainstorming

-    meeting santai

Externalization

-   videotaping

-   knowledge map

 

 

Explicit

Tacit

(You don't know)

 

Internalization

-          training

-          mentoring

 

Combination

-          repositories

-          CoP

Explicit

 

Explicit

(Knowledge you have)

Explicit

(Knowledge you don't have)

 

 

SECI Model Source: Ikujiro Nonaka

 

 

 

Knowledge Management Continuum

  

 

 

 

 Dibina pada 20 Mac 2013 dan di kemaskini pada 03/23/2013 oleh Pengendali@2013


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